In interviews from the investigation that took place after she died, Brian explained that he thought Sandra’s agitation was an indication that she might be a dangerous criminal, that she might be hiding a weapon. … To calm her nerves, she lit up a cigarette. And he discovered that roughly 50% of the crimes took place on 3% of the streets. And people will not always commit suicide in every single context. Their decisions to take their lives depended on the context. We need to trust each other in order to cooperate, communicate, interact with, and live with each other. The officer then demanded for her to step out of the car. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Pres Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York … Gladwell also describes a fascinating psychology experiment that investigated if people could detect whether or not someone was lying. Talking to Strangers What We Should Know About the People We Don't Know (eBook) : Gladwell, Malcolm : M alcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers , offers a powerful examination of our interactions with strangers… Good synopsis of the book. If we assumed that every football team’s defensive coordinator or every physician was a sexual predator, society would never be able to function. Bernie Madoff created and ran the biggest Ponzi scheme in world history, for decades. Whether you are a police officer, a judge, part of the criminal justice system, a parent, or come from any other walk of life, these are 4 mistakes that you should avoid when dealing with strangers. But demeanor is not an accurate representation of someone’s character. Talking to Strangers is Gladwell’s attempt to address this problem. Gladwell makes a strong case that human beings are generally not good at detecting when we are being lied to, deceived, manipulated, or scammed. Gladwell observes that we, as humans, generally tend to think we can make sense of a stranger’s behavior based on their demeanor. The officer, named Brian Encinia, drove up behind her. Each person took the quiz with a partner, who was actually an actor. Even with all of their polygraph tests, rigorous background checks, and strict policies, even the CIA could not always tell when they are being lied to. Half of them use handguns to shoot themselves. Sandusky used his charity for troubled young boys as a front for his crimes and Nassar used an actual medical procedure called the “pelvic floor dysfunction”—which does involve the physician inserting fingers into the vagina to massage tendons—as a front for sexually assaulting over 250 different young women during their appointments with him. Liars sometimes appear to be honest. They thought Hitler was rational and didn’t want to go to war. We take this for granted. If you are new to Gladwell, you will greatly enjoy "Talking to Strangers"... as it is a must read for anybody who needs to make snap judgements about people's character and behavior. 3 days later she committed suicide by hanging in her jail cell. And pay attention to context. We believe all this striving will make us feel al…, Catch and Kill: Lies, Spies, and a Conspiracy to Protect Predators, White Fragility: Why It’s So Hard for White People to Talk About Racism, Range: Why Generalists Triumph in a Specialized World. Video footage shows that Sandra was very irritated because the only reason she needed to switch lanes in the first place was because Brian drove up behind her. Strangers are complicated, complex, and incredibly difficult to read. Something about the context of those specific locations was influencing people to commit crimes there. But the stereotypes of what we think surprise looks like are largely dependent on culture, television, and movies. Ibram X. Kendi's concept of antiracism reenergizes and reshapes the conversation about racial justice in America--but even more fundamentally, points us toward liberating new ways of thinking about ou…, At the end of the Second World War, Cyril Conroy combines luck and a single canny investment to begin an enormous real estate empire, propelling his family from poverty to enormous wealth. Your email address will not be published. Gladwell ends this book by explaining how some of these ideas played a part in the tragic death of Sandra Bland in 2015—and all of the similar tragedies involving police taking the lives of innocent people. More people have committed suicide at the Golden Gate Bridge in that timespan than any other location in the world. If you want to build a better future, you must believe in secrets. Deception detection was never a skill that human beings needed for survival. In every one of those situations, two strangers had an interaction, something went terribly wrong, and innocent person died for no apparent reason. Their fellow quiz taker was in on the experiment. None of us are immune to being deceived and lied to by a stranger, not even those of us who are trained to detect deception. Try your best to stop assessing people only by their looks and behavior. Suicides in the United States are coupled with the availability of handguns. Chamberlain, his foreign secretary, and another British diplomat—all of whom were seasoned and dedicated—traveled to Germany to meet up with Adolf Hitler and talk him out of instigating the Second World War. There weren’t enough suspicions to get them to take action. Even the people in charge of determining who is innocent and who is guilty in our society are just a bad as anyone else at detecting a liar. Since it isn’t against the law for her to smoke a cigarette, she refused. Malcolm Gladwell is a Canadian journalist, author, and public speaker. His first o…, In the midst of a family crisis one late evening, white blogger Alix Chamberlain calls her African American babysitter, Emira, asking her to take toddler Briar to the local market for distraction. And sometimes that backfires on us in terrible ways. Buy Talking to Strangers: What We Should Know about the People We Don’t Know 01 by Gladwell, Malcolm (ISBN: 9780141988498) from Amazon's Book Store. In "Talking to Strangers: What We Should Know About The People We Don’t Know," journalist and author Malcolm Gladwell details stories of miscommunication that ended in tragedy. Download | Pdf | Read Online | Free | Summary Talking to Strangers By Malcolm Gladwell The highly anticipated new book from Malcolm Gladwell, No.1 international bestselling author of The Tipping … Sandra had already been through a long list of painful encounters with the police. Most people misread the intentions of strangers … Talking to Strangers is weightier than his previous titles." The Loop Approach: How to Transform Your Organization from the Inside Out, How best to adapt established companies to a rapidly changing economy has long been a topic of debate in both the corporate and academic worlds. His popular and acclaimed books include The Tipping Point, Blink, Outliers, What the Dog Saw, and David & Goliath. So the next time you’re about to judge someone based off of their facial expression, body language, or demeanor, take a step back. He does a great … For the average person, just one or two doubts are not enough to convince them that someone is being dishonest. They assumed that these strangers were telling the truth. But his book is seldom less than a fascinating study of gullibility and the social necessity of trusting strangers. After reading Talking To Strangers, I can see that these parents and those officials were actually just victims of their human nature. Gladwell goes on to talk about how a criminologist named David Weisburd looked at crime statistics in cities across the United States and around the world about 30 years ago. As Gladwell explains, the stranger’s environment is a bigger determinant that we often think: “Don’t look at the stranger and jump to conclusions. And understand that people are not always who they appear to be. It is human nature is to believe that the strangers we are dealing with are trustworthy. "I sk…, Maybe You Should Talk to Someone: A Therapist, Her Therapist, and Our Lives Revealed, There is a voice of longing inside every woman. And the whole world suffered because of it. Every single participant in the first part of that experiment was paired up with an actor who encouraged them to cheat on the quiz. These 4 ideas can also help you as an individual, regardless of what role you play in society, avoid conflict and catastrophe when you deal with strangers. And, as you’re supposed to do, she got out of his way by switching to different lane. Your email address will not be published. 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Required fields are marked *, Book Review: “High Performance Habits” by Brendon Burchard, 10 Children’s Books To Inspire The Best In Kids, 10 Books Every College Student Should Read, 10 Best Motivational Business Books for Entrepreneurs, 10 Best Personal Finance Books For Your Money in 2020, 10 Best Inspirational Books to Help You Face Life’s Obstacles, Top 10 Most Influential Business Books of All Time, 10 Best Business Books That Will Develop Your Success Mindset, Top 10 Books To Help You Reach Your Full Potential, 25 Best Motivational Books for Personal Development, 25 Best Books To Improve Your Sex Life and Relationships, Published on November 19, 2019 8:00 AM EST, 10 Children's Books To Inspire The Best In Kids, 10 Best Business Books for Success as an Entrepreneur. All of those deaths involved miscommunication between strangers. And he didn’t think about the context that Sandra was in. Before reading Talking To Strangers, I was appalled by the fact that Penn State officials, Michigan State officials, and even the victim’s own parents had enabled these sexual predators to destroy the lives of their victims. Everyday low prices and free delivery on … He pulled her over for an infraction that he was the cause of. Not everyone is trustworthy. People around the world assumed Amanda was guilty because of her seemingly cold, unemotional, and remorseless behavior after the murder took place. But I understand what caused their confusion. Depending on when you ask this controversial Princeton University guest lecturer, he might answer: "I race motorcycles in Europe." Gladwell points out that the officer was guilty of many of the cardinal miscommunication mistakes discussed through this book. Sandra was clearly upset, agitated, and irritated when the cop pulled her over. In both cases, most of the people who knew what was happening did nothing to stop it, for decades. They thought they could read Hitler. Both Jerry Sandusky and Larry Nassar had excuses, justifications, and stories that they used to deny the accusations. He completely misread her emotions and character. As humans, our default assumption is that strangers are being honest with us. And that pain of losing a child had previously led her to try to attempt suicide. Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. Gladwell explains how the Golden Gate Bridge has been the location for over 1500 suicides since it opened in San Francisco in 1937. Brian asked her to put it out. Sandusky was a defensive coordinator for Penn State’s football team who ran a charity that supposedly aimed to help young boys from troubled backgrounds. He explains how 40,000 Americans commit suicide every year. His previous books, including The Tipping Point and Blink, have been huge bestsellers. He provides examples from the present and the past to prove this point. Gladwell describes another experiment where German psychologists caught people off guard and filmed their facial expressions. Every one of them assumed that their fellow quiz-taker was being honest. They arrested her and took her to jail. Innocent people sometimes get nervous and shifty, as if they are guilty. I found myself reviewing significant passages to make sure I properly got the message. And she felt that Brian was about to ruin this new start over a minor infraction, that he had caused. In order for society to function and to thrive, we have always needed to assume that strangers are telling us the truth. When the interrogators watched tapes of liars who acted sincere, the interrogators were only able to identify 14% of the liars. The best way to experience Talking to Strangers is to listen to the audiobook. That’s right, listen. Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, What do you do? This challenge is especially pressing for large organiz…. The fourth cardinal mistake that people make when it comes to strangers is failing to consider the context and point of view that the stranger is coming from. She was moving to a new town, leaving behind a troubled past, and starting a new job. If we can change the way we think about, interact with, and talk to strangers, maybe we can prevent more of these tragedies from happening in the first place. People in our society tend to assume that a mentally distressed person who is attempting suicide will figure out a way to do so regardless of the circumstance or situation. This fall, Malcolm Gladwell—the author of several bestselling books like Blink, Outliers, and The Tipping Point—is back with a brand new book called Talking To Strangers. People will believe someone, even if there are red flags and doubts, because there aren’t enough red flags and doubts. Tim Levine’s quiz-taking experiment that I described above is a great example of this. The problem is, they are using these aggressive tactics in every context as opposed to the areas where they would really be effective. But he was wrong. He touches on lots of issues that are currently plaguing society and dividing people across the country such as police brutality, suicides, and sexual assaults. They believed the denials. Brian lost his temper and tried to forcefully pull her out of the car, pulled a gun on her, and called for back up. Some of the cheaters lied to Levine, while others told the truth. A psychologist named Richard Seiden followed up with 515 people who attempted suicide on the Golden Gate Bridge, but were restrained unexpectedly. … It’s in our best interest to believe the strangers we are interacting with a trustworthy people. After the quiz was over, Levine would then sit down with each of them and ask them whether or not they cheated, while recording the whole thing on camera. Thanks for clear review. Charting the most cutting-edg…, The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life, The Vignes twin sisters will always be identical. We think we can determine what kind of person somebody is based on their eyes, facial expressions, and body language. "Don't talk to strangers" is the advice long given to children by parents of all classes and races. Find books like Talking to Strangers: What We Should Know About the People We Don’t Know from the world’s largest community of readers. Gladwell uses the term “coupling” to describe how people are influenced by their context. Before you judge, pay attention to the environment that the stranger is coming from and living in. 44% of the time, people were unable to identify whether or not someone was lying. His main point is this: Many of the worst problems, disasters, and tragedies in our society result from miscommunication and misunderstandings between strangers. The participants never realized the other quiz taker was an actor, not even once. Look at the stranger’s world.”. The islanders interpreted the facial expressions totally differently from how the rest of the world does. 10 Best Books On Becoming A Millionaire in Business, 20 Inspirational Books To Expand Your Thinking. Brian assumed that he could understand Sandra’s emotions and character through looking at her demeanor. The area where he pulled over Sandra was not a high crime or high drug environment. So our criminal justice system and society at large sometimes locks up innocent people like Amanda Knox for crimes they did not commit because they acted guilty. Gladwell uses Amanda Knox as another example of this. Gladwell makes an argument that today’s police officers are using overly aggressive tactics—such as pulling lots of people over for any reason they can come up with in an attempt to confiscate weapons—that only make sense in high-crime areas. Just like he did … I could not understand how anybody could choose to believe a sexual predator over their own daughter. Although some of the police officers that were involved in those situations have been fired, Gladwell still feels deeply unsatisfied. They took his word for it. Malcolm Gladwell, host of the podcast Revisionist History and #1 bestselling author of The Tipping Point, Blink, Outliers, David and Goliath, and What the Dog Saw, offers a … Brian pulled her over for failing to indicate that she was switching lanes. This part of the book most readers will enjoy. Facial expressions and body language don’t always correlate to how someone actually feels. I hated all of it but the first chapter and the last chapter. Guilty people sometimes behave like they are innocent. How can we prevent this tragic miscommunication between strangers? Featuring a rag-tag team of misfit chicks who kick … Amanda Knox was an American exchange student living in Italy who was accused and convicted of murdering her roommate. Neville Chamberlain was the British prime minister during World War II. Surprise, joy, anger, love, fear, hostility, and distress do not actually look the way that we think they do. También de este lado hay sueños. Plenty of different people had doubts about Madoff, including hedge fund investors, investment banks, and even the SEC. About 30% of the participants ended up cheating. Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. But unlike his other work, this book is much darker and more controversial than all of his other books. But after growing up together in a small, southern black community and running away at age sixteen, it's not just the shape of their daily lives that …, Kochland: The Secret History of Koch Industries and Corporate Power in America. You cannot accurately read someone’s character, intent, or emotions based on their demeanor. Malcolm Gladwell is the first to acknowledge that his new book, Talking to Strangers, bears the influence of his podcast Revisionist History.Like the podcast, the book examines past events … In our culture, raising your eyebrows and widening your eyes is supposed to mean someone is surprised or shocked. Just like Madoff, Jerry Sandusky and Larry Nassar were liars and predators. Doing research for the book and talking to strangers Gladwell says reminded him to take a beat before forming a definitive opinion … Communication, social coordination, and society at large all depend on trust. Perhaps one shouldn’t always feel bad about getting someone utterly wrong. Malcolm explains that suicides, like all other human behavior, are largely influenced by context. If you're a true fan of Stranger Things, then a comic book is a must for your themed reading list, and Paper Girls is just the right one. If you like to year history from way back on all kinds of strangers meeting each other and fighting then this is the book you will enjoy. Context matters, when it comes to everything. We think that by meeting someone, shaking their hand, looking into … There was no reason to assume that she might be a criminal. The early part of the book sets up the main theme. Here’s another cardinal mistake that we often make when dealing with strangers: We tend to assuming that the people we are dealing with are honest and trustworthy, even if we don’t personally know them. This law still applies today. That means the grand majority of the crimes were taking place on certain streets and blocks, hotspots. By understanding and avoiding these crucial mistakes when talking to strangers, we can avoid these tragedies and make this a better world. The lack of zippy new sayings contributes to the book’s general sense of fatigue. • Talking to Strangers: What We Should Know about the People We Don’t Know is published by Allen Lane (£30). Download it once and read it on your Kindle device, PC, phones or tablets. Sadly, the parents, university officials, and administrators took their word for it. They were both sexual predators who victimized young people and their families. In this book, Gladwell points out 4 types of miscommunication that take place between strangers, leading to conflict, disaster, and tragedy—4 mistakes that can help police officers avoid making tragic mistakes that take the lives of innocent people like Sandra Bland. Many people will choose to believe a stranger, even in a situation where your money is at stake, the safety of your children is at stake, and you have a lot to lose. So what can we do to prevent mistakes, tragedies, and catastrophes like this from happening? And consider the idea your interpretation of that person’s demeanor could be totally wrong. The prolific, best-selling Gladwell (David and Goliath; The Tipping Point) presents an intriguing analysis of what far too often goes wrong when strangers meet, diving deeply into relatively … It turns out that the facial expressions that the majority of the world uses to represent anger, happiness, anxiety, fear, or surprise are not universal. This is a tough problem to avoid because it’s in our nature. He describes how, dozens of Cuban and Eastern European spies were able to deceive and manipulate the CIA in the 1980’s over the course of decades. When we do, there will be less tragedies of miscommunication and less innocent lives taken. In Talking to Strangers, however, Gladwell’s catchphrase factory has unexpectedly shut down. Their decisions to commit suicide were coupled to the location of the Golden Gate Bridge at that specific time. Talking to Strangers: What We Should Know about the People We Don't Know is a nonfiction book written by Malcolm Gladwell and published by Little, Brown and Company (hardcover version) on September … Goodreads members who liked this book also liked: Talking to Strangers: What We Should Know About the People We Don’t Know, Zero to One: Notes on Startups, or How to Build the Future. They were wrong for what they did, for sure. It was almost like the first stranger I had to learn to talk … But people are generally bad at identifying when someone is lying. There was a long list of reasons why Sandra was upset at the time. Overview. Whether it’s Neville Chamberlain, New York City judges, law enforcement agents, or everyday individuals, Gladwell makes a strong argument that people generally struggle with assessing a stranger’s honesty, intent, and character whether they meet them only once or several times. So she was upset for a big variety of reasons. Gladwell argues that we generally believe, by default, that people are honest. Talking to Strangers, however, brings a new depth of heft and challenge to the Gladwell canon. TALKING TO STRANGERS What We Should Know About the People We Don’t Know By Malcolm Gladwell. Of course, if you are a … Use features like bookmarks, note taking and highlighting while reading Talking to Strangers… If we didn’t have this social trust, the world would not be able to function. Today it has blossomed into a fundamental precept of civic education, reflecting interracial distrust, personal … Gladwell describes some experiments where social scientists traveled to Mozambique and the Trobriand Islands to show isolated tribes of people pictures of human facial expressions to see if their interpretations of these faces matched up with the way the rest of the world perceives human facial expressions. Criminals will not commit crime in every single context, on every street, on every block, or in every neighborhood. If you see even one red flag or warning sign about a stranger’s actions, it is best to investigate to figure out what is really going on, before it’s too late. Chamberlain even convinced him to sign a document stating that he would not invade Czechoslovakia, a provocation that could instigate the war. We think we know others better than they know us. We strive so mightily to be good: good mothers, daughters, partners, employees, citizens, and friends. Gladwell is an old hand when it comes to talking and writing about strangers and others. Gladwell and team have morphed the production values and … Since she seemed like a murderer, people assumed she was a murderer, even though they didn’t have any real evidence. She was also suffering from post-traumatic stress disorder because she lost a baby in the past. Talking to Strangers by Malcolm Gladwell Malcolm Gladwell, No.1 international bestselling author of The Tipping Point, Blink, Outliers, What the Dog Saw and David and Goliath discusses his new book, Talking to Strangers. But for decades all of these people generally assumed that Bernie was being honest because they didn’t see enough red flags. 95% of the people who were caught off guard did not drop their jaws, raise their eyebrows, and widen their eyes. Levine came to the conclusion that we are pretty good at identifying when some one is telling the truth. After showing them the videotapes, Levine noticed that the law enforcement agents were just as bad at identifying innocence versus guilt as anybody else, if not worse. And honest people sometimes seem as though they are lying. Eventually the Italian courts set Amanda free from prison after she served 4 years and declared her innocent. Gladwell observes that people tend to default to truth in situations where there’s a likely option and another option that seems impossible or too painful to even imagine. Levine even brought in several seasoned law enforcement agents with 15 years or more of interrogation experience to participate in his lying detection study. At the time, Sandra Bland was on her way to start a new job at Prairie View University in Texas. Sandra refused to step out. Then we only stop assuming someone is honest when our doubts rise to the point where we can no longer explain them. The CIA thought theses spies were working for us. If the US banned handguns, it could save an estimated 10,000 lives per year or many more. On this side, too, there are dreams. In both situations, there were enablers—university officials, administrators, coaches, and even parents of the victims—who heard the accusations that Sandusky and Nassar were abusing the children. Just like he did with many of his past books, Gladwell digs deep into the past, pulls from the latest findings from different branches of science, draws from psychology research, pulls from criminology studies, and uses real life data to back up his ideas. Talking to Strangers – by Malcolm Gladwell ‘What we should know about the people we don’t know’ We think we can understand people. Hitler instigated that war only months after he signed that document. We are generally quicker to judge others than we are to judge ourselves. The book has lots of fun Gladwell like anecdotal stories. At the beginning of the book, he explains that the tragic deaths of black people across America at the hands of the police—people like Sandra Bland, Michael Brown, Freddie Gray, Philando Castile, Eric Garner, and Walter Scott—sparked his desire to write Talking To Strangers. The similarities between picky eaters and picky readers? This fall, Malcolm Gladwell—the author of several bestselling books like Blink, Outliers, and The Tipping Point—is back with a brand new book called Talking To Strangers. He does not believe that the underlying issues that created these tragic deaths have been resolved. Realize that strangers are incredibly complex and difficult to understand. Talking to Strangers: What We Should Know about the People We Don't Know - Kindle edition by Gladwell, Malcolm. Someone utterly wrong and Nassar used their positions of power to sexually assault people over a span decades. 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