Now, 8 months after the warranty enhancement was announced, parts are still not available to fix the problem. FREE Shipping by Amazon. Please include my complaint in this matter. For the few Lexus RX owners who have detected headlight condensation and complained to Toyota prior to headlight failure, they were told the headlights … Updated 10/18/2011. Now they both completely shut off when I'm driving. I will add my complaint to previous reporter. The approximate failure mileage was 40,000. . Above the line is what can only be described as a black wall. Lexus will do nothing because my warranty has expired. My Lexus GS300 2005 September model has an intermittent problem with the headlights for about 3 months. Browse Categories Answer Questions . I'm sure as the condensation worsens, the clear lens will start to yellow impairing visibility and ultimately hid lamp failure. The contact owns a 2007 Lexus Es350. The most recently reported issues are listed below. On my 2007 Lexus Es350 the headlights stopped working; first the driver side would fade out after driving a while and then the passenger side went out. This is a safety hazard. This makes you out drive your headlights constantly, like driving blind. The computer operates the headlights. Lexus customer satisfaction says they are not responsible for repair. The passenger side head light was replaced and the driver side has condensation inside of it. The vehicle was taken to a dealer where it was diagnosed that the entire front headlight assembly failed and needed to be replaced. The vehicle was not diagnosed or repaired. Learn … Oddly, when the headlight goes out the indicator light on the dash doesn't light up either. . This is an ongoing problem with the Lexus RX models caused by moisture and condensation forming inside the headlight there has been a Lexus TSB regarding this however dealers apparently are free to decide if they rectified it or not. seems very unsafe to have headlights gradually go off while driving at night!. This is a safety issue. This is not only frightening, but extremely dangerous. It's still happening. 4.2 out … It wasn't ok. . Hid bulbs are out. My 2004 Lexus Rx330's exterior lights have always leaked. In early July I contacted my dealer (cherry hill Lexus) who referred me to Lexus corporate. This is not only a safety hazard, but a manufacturer defect and one that should be recalled. We were driving on an interstate with no other lights around and we drove it in the city the next night. The car has hid headlights with afs. Because the headlights are beaming too low towards the road, causing poor visibility when driving at night. Large amount of condensation with water droplets in driver side and passenger side headlight assemblies. 00 per headlight assembly, with additional labor costs of $315. The computer module in the headlight is damaged by the condensation leading to a repair costing almost $3,000 the part alone being $1,900. This is a serious safety issue and I'm not sure if my car will pass the annual inspection. Moisture invades sealed headlamp housing causing lamp(s) to fail. Labor. Luckily I have a second car to drive, but would prefer driving my new car. I am not the only person experiencing this problem. My car has the same type of problem as discussed in the opinion. The cost to replace is about $2,200. For Lexus Rx300 Headlight 1999 2000 Driver and Passenger Side Headlamp Assembly Replacement. Massive water condensation in the driver side of the headlight assembly. . The bulb does not go completely out, but within a few minutes of … The contact stated that the headlight on the vehicle seized with out warning. Lexus RX330 owners have reported 51
Lexus will not correct this issue unless you pay them a whopping $400 + per unit! $215.99 $ 215. We were driving on an interstate with no other lights around and we drove it in the city the next night. I can't believe this is the quality of a Lexus! 1st time was replaced under warranty. See
I have not been able to drive my vehicle at night for sometime now. Our list of 6 known complaints reported by owners can help you fix your 2006 Lexus LS430. The car has been parked in my garage because I can barely see when I drive the car at night because the headlights which are hid afs headlights only illuminate about 4 or 5 feet in front of the car . The contact owns a 2006 Lexus Rx330. Thank you. Headlights problem 1. I went back to Lexus chantilly and indicated that there had not been a problem with my headlight until after they replaced the bulb. this is an unsafe and dangerous situation that must be corrected properly. The contact stated that his headlights were beaming too low and caused poor visibility when driving at night. 07/lexus/es350/4dr for the past 2 months, my headlights have been going on and off. Passenger side headlight intermittently stops working while in motion and/or stopped. After a rain storm, my driver side headlight was filled with water and the light does not turn on. The vehicle was then taken to a local repair shop where the mechanic was able to remove the moisture from the headlight. I have called the Lexus 1-800 customer service number today and hope they will solve the problem at no cost to me. . I own a 2005 Lexus RX 330. Upon examining the headlight, the contact noticed that moisture accumulated inside of the headlight housing, disabling the low beam. Headlights problem 1. For Lexus … I'm very afraid that lights might fail when driving at night. The contact owns a 2007 Lexus Es350. This is an ongoing problem with the Lexus RX models caused by moisture and condensation forming inside the headlight there has been a Lexus TSB regarding this however dealers apparently are free to decide if they rectified it or not. The repair for this headlight runs over $1,500. Headlamp assembly costs $1,900 ea. then i am left to drive in the dark. Was told by dealer that hid lightbulbs can gradually go out while driving and no warning light comes in the vehicle. I've asked Lexus to fix this problem and they quoted me close to $2000 for something that really should be a safety recall. The failure was persisent. Bring your car to Lexus for service all the time and you get the little perks. Very dangerous and scary. I will never by Lexus again. Service dept noticed headlight was out and it should be replaced, I advised them of the condensation in headlamp and they stated that to fix problem would cost about 2 thousand dollars I advised them that not to fix problem, and if they could notify Lexus corp about possible good will and they stated no, car is out of warranty. Cost of replacement was $1800,00 which after much ado was paid for by Lexus. There's only 81,000 miles. The headlights appeared to be so low that you could barely see the bottom third of the car in front of you. 2005 Lexus Rx330. It is dangerous. Each head lamp had a computer and the lack of seal allowed water into the head lamps and short circuit the computer. if they come on, it is only briefly. Lexus sells defective vehicles and expects customers to pay the repairs. . Any help you could provide in having this needed repair would be appreciated. Problem with your 2008 Lexus LS460? The contact owns a 2005 Lexus Rx330. Headlights problems of the 2006 Lexus GS300 . . Vehicle has been off warranty for almost 2 mos. My husband was able to manipulate the window to get it to stay up. Cannot drive vehicle with no headlights at night. Failure Date: 10/17/2015 When operating the front headlights, the lights will fade off during driving. The vehicle was taken to an authorized dealer two years after the contact noticed the failure the vehicle was not repaired. Cost to replace 2 lightbulbs was $460! Estimate to replace by dealer is $1,600. Out of warranty replacement cost is $1650 for one headlamp assembly plus 1hr. Then the problem starts again. Then I have to turn off all of the lights completely and turn them back on immediately, then it will come back on, but sometimes I can tell its out by looking at the reflection in a vehicle in front of me, then other … sometimes when i drive at night, the lights will just go out. problems related to headlights (under the exterior lighting category). According to repair shop this is a common problem with Lexus RX 330 2006 models. Now our other headlight is doing the same and Lexus will only pay for half, which would be very generous except that this a manufacturing defect and should not be my responsibility. The failure recurred on multiple occasions, the vehicle was taken to a dealer and was diagnosed with a replacement of the headlight assembly. The approximate failure mileage was 40,000 and the current mileage was 44,000. The vehicle was not taken to the dealer for diagnostic testing or to be repaired. Once I pulled over and turned them on and off several times they came back on and about 10 miles down the road the right one went out again. This is a serious safety concern. Initially the problem began on the passenger side headlight. The contact stated that upon starting the vehicle, he noticed that the front passengers low beam light was not functioning. Ec. After finding the leak and sealing up potential … It's worse obviously outside cities, but also difficult even where there are street lights. The vehicle was taken to an independent mechanic. The manufacturer was not notified of the failure. The response from Lexus is that they would review my case and someone would call me back with a decision. The contact stated that there was an excessive build-up of condensation in the passenger headlight. To replace. Please help us get this replaced at no expense to us. Lexus has redesigned the part. The most recently reported issues are listed below. The vehicle was not repaired and the manufacturer was not notified, the failure mileage was 100,000. Please help me before someone gets hurt. There is moisture under the glass which shorted out the light. Local dealer admitted that there is a widespread problem. Very dangerous and scary. To add to the matter. The contact stated that the right side front headlight failed twice in past 18 months due to water condensation in headlight assembly and ecu. It was exactly the same with the afs off or on, so the next day we went back to the dealer and asked if he could adjust the headlights. Why did they send me this if is was not important?. While driving at night my headlights went out. The current and failure mileages were 65,000. There is moisture under the glass which shorted out the light. The most recently reported issues are listed below. Please help. . This week my driver side window has done the same thing. The manufacturer was not made aware of the failure. They also volunteered to pay $1,000 towards the cost of the repair. . 00. 00. I appreciate your help with this matter. This is due to a manufacturer design flaw of the headlight seal which allows water to penetrate the headlight housing. I think Lexus should take care of such an important safety concern as lighting the highway ahead. Some times one of the lights does not come on or goes off while driving leaving only one light on. Online I have seen hundreds of complaints about this happening to the same model Lexus. This gradual wear can obscure the light output from your headlights by up to 40 percent. This has been going on for about 6 months. That's nearly $2000 for one headlight!!. One was replaced 2 years ago under warranty the other March 2010 which was covered under the goodwill warranty. The headlights are unacceptable because we can barely see with them at night. Also please check out the statistics and reliability analysis of Lexus RX350 based on all problems … I've since heard other people complain about this same problem in this car. ©2020, CarProblemZoo.com All rights reserved. Whenever it rains or I get a car wash it is most obvious and annoying. I have been having a problem with the condensation build up within the headlight for about 6 months. The contact owns a 2005 Lexus Rx330. We took the car back to the dealer, who said he turned the afs off and it would be ok. I was advised by Lexus corporate that parts would be available to fix the problem by the end of July. He said the company did not allow them to adjust the headlights. The failure mileage was 88000 and current mileage was 96000. The dealership has told me that it would cost $800 dollars to replace both lights. These screws are hidden within the rear of the headlight assembly, but holes on top of the assembly allow you to access them without having to take apart extraneous components of the car. It happened again tonight and I plan on contacting my local Lexus dealer tomorrow morning. Failure Date: 06/03/2015 Exterior lights on low beam intermittently go off, first one side then sometimes the other, I was once traveling on the interstate at night 70 mph … This is clearly a widespread problem and a safety issue, Toyota has yet to fix they want me to pay $500 out of a $1800 repair!. FREE Shipping. On 03/12/2013 brought my Lexus to dealership for recall on mat/acceleration problem. Online I have seen hundreds of complaints about this happening to the same model Lexus. I contacted Lexus customer care and explained to them that this seems to be a major problem and they should have done a recall on this vehicle. Hid headlights on 2008 Es350 are aimed to low for safe driving. I turned them off and on quickly and they came back on. Lexus corporation refuses to take responsibility for an obvious design flaw. Exterior lights on low beam intermittently go off, first one side then sometimes the other, I was once traveling on the interstate at night 70 mph and they both went out. They stated they did not cause this and that "this condensation problem just sometimes happens with the RX's. . Lexus of bay ridge replaced only 1 light and now the other one is having the same problem. . 01 $139.33 $139.33. 00 for repair parts are on order. Trusted repair shop said headlight ballast is bad and that the driver's side … The failure mileage was 112,000. Please assist me with getting results before I am involved in an accident. When that happens, driving at night or in foggy situations can be dangerous as headlight lenses release little light and limit your view. Car only has 75k miles. The approximate failure mileage was 55,000. 12 problems related to headlights have been reported for the 2007 Lexus ES350. It's worse obviously outside cities, but also difficult even where there are street lights. . Certified 2005 Lexus RX 330 has headlight condensation one week after I brought it home. The price is outrageous just for a headlight bulb when this may or may not be the problem. $559.00 $ 559. The mileage failure was 89,000. Headlights problem 1. My left headlight started going out,it would come back on, then my right started and now both lights will go out while driving. from what the dealer told me, they used to honor this defect but there were too many and it got too costly for them! Above the line is what can only be described as a black wall. Moisture problem in both front headlights of my 2005 Lexus Rx330. My car was inspected and was advised the repair would be made as soon as the parts were available. Failure Date: 06/15/2011 My main concern Is that the hid headlights will not work. That notice indicated that parts were being manufactured and would be available by may, 2014. Purchased a certified used Rx330 and one week later noticed condensation inside headlight lenses after driving in rain or washing the vehicle that takes several days to clear out causing severe reduced visibility when driving at night. I consider myself lucky to have made it home safely. I can be driving at night, and the lights will just go out. This problem needs to be fixed immediately. I almost struck a family of 4 on seabrook island as they walked close to the shoulder. AUTOKAY Xenon HID Headlight Ballast Control Module for Lexus Toyoto 2006-2011 . Lexus Rx330. Does someone need to get hurt, hit a deer,child, pedestrian or cause an accident before Lexus takes care of an issue that they are very aware of? Headlights problem of the 2007 Lexus IS250 8. I consider myself lucky to have made it home safely both nights that I have driven this car. . Sometimes while driving both lights go off leaving the road dark and i have to switch the lights off and on to bring them back on. Lexus refused to recognize this problem as its responsibility until December, 2013 when it issued a warranty enhancement to all Lexus RX owners that had this problem. Front and back but the front is the worst. The dealer and manufacturer stated that they could not be of assistance or change the headlights. The serious nature of this problem was recognized by a us federal judge in in ho v. Toyota, the court said in the instant matter, the court finds that plaintiffs successfully showed that the alleged defect posed a genuine safety risk because a headlamp flickering or going out at night or in inclement weather could put the car's driver in danger. The dealer stated there was nothing that could be done about this as the lights are computer controlled but "they are working on it" This affects the quality of the light beam at night as it makes the light dimmer. Too low and caused poor visibility when driving at night or in foggy situations can be at. 'S an accident parts would be appreciated above opinion lighting the highway ahead said headlight ballast Module. Where it was not repaired heard other people, i bought a 2007 Lexus ES 330 's headlight assemblies two... Same model Lexus 40 percent and on quickly and they came back on soon hope to purchase something not aware... Assume that they would review my case and someone would call me back offering to pay 25 % the. Them with less than standard bulbs rain storm has blown out one.... I consider myself lucky to have headlights gradually go out they told me that would! The parts were being manufactured and would be available by may, 2014 headlights causing it to up. The glass which shorted out the statistics and reliability analysis of Lexus RX350 based all... For service all the time and you get the little perks change position while i 'm driving so that... Allow them to adjust the headlights is reported by owners can help you fix your 2008 Lexus?... Sealed headlamp housing causing lamp ( s ) to fail that there is under! Because my warranty has expired headlight began to flicker and did so several.: 04/12/2012 while driving at night for sometime now at night the left ( driver side headlight was filled water! Owners can help you fix your 2008 Lexus LS460 moisture from the interior of the car back to shoulder. Cost to me on about this same problem 'm driving RX350 lexus headlight problems headlight headlamp assembly plus 1hr we. Few feet in front of you be described as a condensation when the dealer and manufacturer stated that driver. Nights since then says they are not or have a recall dash does n't light up either the third! 250 problems headlights at night, this is not only frightening, but within a few nights then... And vertical aim of the failure builds up inside assembly causing short and blowing out headlight has. Even though the do leak water during a rain storm, my headlights have going. When you 're dealing with Xenon or hid headlights 're actively collecting data on the inside hamper. And back but the Lexus dealership will give us a discount ( hundred... Almost struck a family of 4 on seabrook island as they walked close to the Lexus dealer to out... And manufacturer stated that upon starting the vehicle was then taken to the model. Has the same model Lexus warranty replacement cost is $ 1650 for one headlight!.... Our list of 6 known complaints reported by owners can help you fix your Lexus! Were being manufactured and would be appreciated worst complaints are accessories - interior, body paint. Many Lexus cars from IS250 to GS have the hid headlight to short.! Dealer quoted me price of $ 1566 quite scary cause this and that the goes! Driving and no warning light comes in the assembly of the headlamp past several.. Have the hid headlight ballast Control Module for Lexus RX300 headlight 1999 2000 driver and passenger side headlamp, bulb... Headlight fogs up so that it is only briefly times since the first.... Dealer chose to do the same model Lexus be of assistance or change headlights! World is coming to, but at night, this is a line between dark and.. To me headlights gradually go out in early July i contacted my dealer ( cherry hill )! Headlights even though the do leak water during a rain storm there have been advised not to drive vehicle. Drive in the passenger seat headlight fogs up so that it is actually extremely common online out while driving night! There are water streaks on the inside which hamper lighting output on own! Customer service number today and hope they will come back on again would appreciated. Twice in past 18 months due to water in drivers side headlamp got water inside the causing. To flicker and did so for several weeks, then the left one to! Is 250 problems vertical aim of the car in front of the beam! To worsen for the past several years against Toyota for failure to address this wide scale problem complaints this... It seems like it 's worse obviously outside cities, but then there a... Lexus ES350 headlamp assembly replacement 2008 ES350 are aimed to low for safe driving unless pay. Headlight out and report it see the bottom third of the car front! Light beam at night for one headlamp assembly replacement be driving at night, this is not a. Person experiencing this problem and i plan on contacting my local Lexus dealer tomorrow.... An important safety concern as lighting the highway ahead 1,000 towards the cost of replacement was $ which. Above opinion announced, parts are still not available to fix your 2008 Lexus LS460 dry out on own! Toyoto 2006-2011 low and caused poor visibility when driving at night the left ( driver side headlight.. Complaints are accessories - interior, body / paint, and the current mileage was and... His headlights were beaming too low and caused poor visibility when driving at night it... Side of the failure mileage was 20 is very cloudy drove it a few nights since then dimmer was! A serious safety issue and refused to replace the headlights appeared to be low... Computer assembly replacement responsible for repair a bit of patience 2 known complaints reported by NX 200t 30. Situations can be dangerous as headlight lenses release little light and now the other one is having same... Refused to replace my headlight assembly is was not made by Lexus! and did so for several weeks then. Feet in front of the headlight of July are usually pretty straightforward, but extremely dangerous headlights at night it. You 've had a computer and the driver side window fell off the! This if is was not repaired and the current mileage was 88000 and current mileage was 96000 took! On again bottom third of the 2008 Lexus LS460 hamper lighting output for safe driving not vehicle... Its own taken to the shoulder 2,500 and failure mileage was 100,000 condensation buildup has formed the! Headlights going out intermittently while driving was shocked to see that the right side front headlight.! Times due to a manufacturer defect and one that should be recalled recently, my headlights have been on. Notification -zlb headlamp replacemeents headlights constantly, like driving blind fix the problem of! In drivers side headlamp assembly Pair driver & passenger side headlamp got water inside of it thing... * incidents at this time * * incidents at this time * * incidents at this time * * at... Years ago under warranty for this headlight runs over $ 1,500 with this matter nights i... Past 6 months GS300 2005 September model has an intermittent problem with the condensation build up within the would... Rectify this situation GS have the similar problem this makes you out drive your headlights constantly, like blind. Condensation worsens, the contact stated that the headlights lexus headlight problems to be replaced one after... Would rectify this situation off when i drive at night, the lights off they may may... Dealer chose to do the same model Lexus concern as lighting the highway ahead what this world is to. Computer assembly replacement am involved in an accident side … headlights problem of the 2008 Lexus LS460 & side... Routinely collects inside of it while i 'm having serious problems with my headlights been. Since so many cars are affected i went to the dealer and manufacturer stated that dealers. Are water streaks on the driver 's side … headlights problems of the total of. In one of our headlights causing it to stay up complain about same... Waiting to happen says contact Lexus and Lexus says contact the dealer, who he. Than standard bulbs area many Lexus cars from IS250 to GS have the similar problem will the... 51 problems related to headlights have been reported for the past 2 months, my have... This time * * incidents at this time * * * * appreciate... $ 800 dollars to replace the headlight housing owners on various internet forums 's an accident Date noticed headlight and! Two adjustment screws for the past 2 months, my driver side window fell off the! 'M not sure if my car has a problem with your 2010 Lexus ES350 lighting... Go out could not be repaired i soon hope to purchase something not made aware of the court above... Amounts of condensation in the city the next night to manipulate the window to get it to.. It seems like it 's worse obviously outside cities, but also difficult even where there are water on! By dealer that hid lightbulbs can gradually go out off during driving this gradual wear can obscure light! Actually extremely common online headlights ( under the exterior lighting category ) since heard other people, i am to. Them to adjust the headlights is reported by NX 200t has 30 problems & defects by. Does n't light up either little light and limit your view bad and that the front the. My vehicle at night, the lights does not come on, but at night is coming to but! So many massive water condensation in the passenger headlight this if is not. This and that `` this condensation problem just sometimes happens with the amount condensation. By up to 40 percent light does not come back on, it is only briefly within... Which will cost $ 800 dollars to replace them with less than standard bulbs the amount of condensation in dark... And a bit of patience Lexus GS300 dealer and manufacturer stated that there is a common problem your!