My older soundbar system was not compatible with full 4k HDR through the HDMI ARC connection, making my media run sub-standard content. The rear speakers are priced pretty high but I got £100 off buying the soundbar and surround speakers together. Hi EAchicago,Thank you for purchasing the HT-Z9F 3.1ch Dolby Atmos / DTS:X Soundbar.We're sorry to hear about the sound issue of the unit. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. unit will work sometime and other time it changes mode by it self. Please be assured we take this very seriously and continuously strive to improve our products and services.If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or amicrowave oven in use. Bought this as open box from best buy, hesitate to buy at first, now its one year old, I'm glad my purchase was good.This sounds great, when you turn on vertical surround, sounds way different. It would happen 2-3 times and for only a few seconds. While we're glad that you like the sound quality, we regret to hear that you're having issue with the subwoofer sound cutting in and out. Surround sound good. This soundbar is awesome! There are some things we’d like for you to try and see if we can resolve your audio cut off. There is an issue where the subwoofer cuts in and out. From time to time the sound cuts out and won't come back until we go to settings, speakers and cycle between TV speakers and back to Audio System, then the sound comes back. I Bought this and a Sony 65 in Bravia tv and have had the sound bar repaired and replaced and the tv has had the main board replaced and still the sound continues to cut out randomly. Great experience all around....literally. The sound of the HT-ZF9 is amazing! If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! I have it as high as it will go and you barely hear any base. goes out often through the day changed cable, updates act. In addition to that, the subwoofer does not always kick in. Big improvement overall. Spark your imagination and discover new ways to enjoy your photos. -Sam, HTZ9F 25/05/2020 by AlexS33 (USA) Verified Purchaser Verified. (the soundbar needs to be connected to the TV via HDMI) Then scroll into the Setup menu and select Wireless Speaker Settings. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. If it included the rear speakers then I'd give it 4 stars, otherwise I'm not impressed. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. 3.1CH DOLBY ATMOS® / DTS:X™ SOUNDBAR WITH WIFI/BLUETOOTH® TECHNOLOGY | HT-Z9F. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you so much for choosing Sony!- Romeo, HT-ZF9 17/09/2020 by Khy786 (United Kingdom) Verified Purchaser Verified. Hi Roy1979, we're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. It has great features and very easy to set-up. been happening shortly after purchase nov 2019 at. Needs a way to program preferred HDMI input/ output so you don't need to change it every time you power on. Wi-Fi and Bluetooth-enabled, this sound bar features state-of-the-art Vertical Surround Engine, and 5 different sound modes optimize audio to what you’re hearing. Purchased a few weeks ago sounded great in store but during installation,Geek Squad said there was problems with using the hdmi cable because of issues so they used an optic cable.said Sony needs firmware update. The software is defective as Sony will not fix it. Then do read Sony HT-Z9F Review to make a final choice. This has happened with normal TV viewing, watching Netflix, Amazon prime, HBO, Hulu, Disney and many more such apps on the TV. The remote speakers keep dropping out at start up and I can’t get any sound when starting my tv until I reboot the soundbar. Other than this problem, I would get the system - just know that according to your environment, you may have to deal with this issue. Can't wait to purchase more sony speakers. Purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! Both products are truly superb. Per FCC regulations, the soundbar has to accept any electronic interference which may result in the audio dropping off. Thank you for choosing SONY. If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Just bought this item today, and the sound is phenomenal. Its really easy to do the initial set up and connect to internet. If there were a EQ available, perhaps some of the speech high frequencies could be reduced, but that may have a detrimental effect on other sounds Super easy set up with the TV. As in 5-10 times every 10 seconds. Very frustrating having soundbar with no sound! Got this few weeks back and pleasantly surprised........... HT-ZF9 28/08/2020 by PhilA (United Kingdom) Verified Purchaser Verified, I bought this to replace an older soundbar hoping to get better sound and full surround by adding rear bluetooth speakers. Sometimes I think it is the Dolby quality of the Netflix show I am watching, but then both the TV and soundbar are brand new. I have the Bar connect to my router via ethernet cord. Although it would have been perfect if there was a 3rd HDMI input. On the supplied soundbar remote control, press the HOME button.2. The sound is amazing whether we're listing to music, movie or TV. Neither the Chromecast nor the Spotify feature work on this unit. WiFi is setup properly on both this Z9F and iPhone or Android device, but this thing is just dead and doesn’t connect. You’ll need to refer to the manual of your TV, and for the soundbar, it’s on page 64. Based on 1596 ratings. Go to RF Channel and switch it to OFF. My tv is a 75 inch and I needed a really good soundbar that would provide amazing sound quality for such a large television. Had a issue when pairing these two speakers (rear) to main console and couple of times disconnect. Then a few days go buy and it will not pair to the TV and there is no sound being put out. On its back are two HDMI inputs and a HDMI output with ARC support, so it can receive sound from your television. I've had multiple sound bars with Sony. After linking it via the HDMI ARC socket on my LG OLED55CMLB TV the sound was excellent and the surround sound reasonable.Unfortunately when I switched the TV on, which automatically switches the soundbar on the sound started then muted then restarted again. The sound bar can certainly pump out a lot of volume with depth, but speech from regular TV channels, in particular like the News or Game shows, is very rough, jagged and prickly. Ratings. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. We're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. The base is more than I could every need. Our site is not optimized for your current browser. Reviews; Product Details. Written by Ryan Waniata. I did alot of research before purchasing. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. What model TV is your soundbar connected to? This happens multiple times a day sometimes, even within a couple of minutes. Purchased a few months ago as an upgrade over an older Samsung 2.1 set-up. 4.0 based on 188 customer reviews. There is volume and bass to spare and a 4k DVD really brings out the best in this product. Let's isolate the issue by following the steps below.https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:Name:Username:Model Number:Issue:Telephone Number:Sincerely,Erin. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We need more details to isolate and fix the issue. HT-ZF9 27/04/2020 by Brownie33 (United Kingdom) Verified Purchaser Verified, I bought this two weeks ago with a Sony KD 55 AG9 TV. Amazing sound. Hi nate11, Thank you for reaching out to your concern. Averages based on how reviewers feel this product performs. I have it. The LED of the subwoofer will be Amber once Secure Linked. Sincerely,Sam, HT-ZF9 30/09/2020 by Bill26 (United Kingdom) Verified Purchaser Verified. Hi 06Dame,We appreciate you like the sound quality of our HTZ9F. Since day one the soundbar loses sound when watching programming on Hulu, Netflix, or Prime video. Enjoying the sound quality and smart looks. I’m sorry you’re having this issue. Recently added a fiber optic connection but that didn’t seem to help. Not sure if that's a sound bar issue, TV issue or Hulu live issue. Hi ray810, we're sorry to hear that you have an issue with your SONY unit. We are also glad your connection problem with the rear speakers has been fixed after the firmware update. You can raise the level of the soundbar and subwoofer an additional 6 dB in the user interface menu. Also, when using the TV driven content last (not his TiVo or PS3), then the soundbar will default to whatever the last input used was prior to shutting off. Review. Go into the menu of the soundbar by pressing Home on the remote. But after reading reviews, it is a common problem which is pretty annoying. Thank you for your feedback on the Z9F Dolby Atmos soundbar. This isn't a cheap sound bar, and it's very disappointing, HTZ9F 02/01/2021 by Narin94 (USA) Verified Purchaser Verified, The sound was cut off 1 second every 5 minutes. For as much money as this costs I would expect a lot better. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Great value as I purchased Grade “A” equipment that really is as good as new, HTZ9F 06/04/2020 by N2scbaff (USA) Verified Purchaser Verified, Got this a month ago and would highly recommend it with the rear speakers, Hi N2scbaff, Great! We may even get the back speakers for it later. Anyone knows how to fix this issue, other than a factory reset? Plus, I don’t loose out on all of the other sounds that make shows and movies awesome. Spotify and Google Chrome… Very disappointed in Sony! Sub woofer works a treat just behind my seating position. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. I don't know what's up with those guys that say that the sub and rear speaker cuts off and on but I have the soundbar for a month and I dont have any problems, maybe they using a cheap hdmi cable or they have a sorry internet. Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries. Hope Sony does something about this issue. I purchased a high quality eARC HDMI cable and it is somewhat better than the included HDMI cable but still happens. The product has met expectations and comes complete with a very comprehensive instruction booklet. The sound is amazing from the sound bar. Good. Both products are truly superb. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Also Firmware of both TV and SB are up to date. We can try following some steps available on the manal.https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdfShould you need further assistance, please email us at socialsupport@am.sony.com with the following details:Name:Username:Model Number:Issue:Telephone Number:Sincerely, Erin, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. As in 5-10 times every 10 seconds. We'll take note of this feedback for the improvements to our future products. The HT-Z9F features customizable speaker settings where you can set the speaker distance from 0 ft to 33 ft for much richer sound quality. If you follow the prompts, it's foolproof. Also have a PS3 connected to back of HDMI 2 port of Sound bar. When I switched apps and even going to the cable box there was sound output. I cannot get this to resolve to the point where I had to buy another company soundbar and magically it works. I went with Sony because of reputation and paid quite a bit of money for these products so I would not have these kids of issues! hope i get the surround speakers today. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you so much for choosing Sony!- Romeo. This is the second SONY electronics item with which I have had problems so I won't be buying anything electronic from them in the future. In addition to that, the subwoofer does not always kick in. Best Buy. Try to fix but it does not work, Hi Narin94,We regret to hear that you're having sound issues with the soundbar. Should you need more assistance or information, please email us at socialsupport@am.sony.com. Using the Voice option makes it worse. Our old home theatre system had finally died and I am so glad we replaced it with this sound bar. I will watch TV, the sound is good, but then the subwoofer kicks in at a random time and I hear the difference. The setup was very easy and took hardly anytime at all. It has the best voice enhancement out of any, with several options. Its companion subwoofer is a wooden cabinet with a … On its back are two HDMI inputs and a HDMI output with ARC support, so it can receive sound from your television. So don't tell people not to buy it because you have problem setting the thing. Write a Review. If the connection process takes less than 10 seconds, turn the switch OFF and then back ON. It's pretty silly and should be remedied. The rear speakers connect wirelessly, and that’s done through an easy-to-find menu on the soundbar’s extensive on-screen display. But the sound is very clear and spacious. I can adjust to all kinds of voice enhancement, sound fields, adjust the bass from none to extreme thump, can play music, and much, much more, all wirelessly. Enjoy! See all accessories > Z9F| MASTER Series | LED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Android TV) XBR Z9F Series. Good. We are sorry to hear that you are having issues with the sub and speakers disconnecting. As well,, I have the 2 rear speakers. I had a friend over who asked if it was even working. We bought this with high hopes as all the reviews were very good, however, we have had nothing but issues with this soundbar! The Sony is 4K and Dolby Visioncompatible, so you’ll be able to plug your Blu-ray player and games console into it without problems. It is definitely great value for the price and it would give some of the other sound systems out there a run for their money. We’re not sure which brand of TV you have your soundbar connected, however, please ensure both are on the latest firmware. Plugged into the Bars HMDI is my 4k Roku and Bluray. been happening shortly after purchase nov 2019 at. This has happened with normal TV viewing, watching Netflix, Amazon prime, HBO, Hulu, Disney and many more such apps on the TV. You can also try this procedure in case the drop off is being caused by wireless interference within your home: https://www.sony.ca/en/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429. Updated November 13, 2020 While other Dolby Atmos soundbars are finding new ways to add more speakers, Sony has taken a different tack: Atmos virtualization. Having the HTZ9F has changed my full 4k hdr experience, I look forward to purchasing the accompanying rear surround speakers to complete my system. Sincerely,Jay, HT-ZF9 02/01/2021 by Coatsy79 (United Kingdom), Tried this in a local store and it was noticeably better than anything else at the same price, sound is rich and balanced with good punchy bass and the virtual surround is very convincing, HT-ZF9 02/01/2021 by Stevew7 (United Kingdom), I bought this (Sony's top end) sound bar to go with Sony's 55XH9505 Hi end TV. You may try following the steps below and see if we can resolve your audio issue. Bought the sub-woofer to accompany our new Sony Brivia TV. It is a real shame that this issue has arisen on such a prestigious brand. But you have add two htz9f speakers to get complete cinematic experience. We are really delighted to hear you are happy and satisfied with the incredible sound quality and features- especially when setup to the X900H. I will recommend this soundbar to anybody is a winner. Then, after a few months, the sound started going out for a few seconds. Great sound and love with bluray and 4k dvd’s!! It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. When watching a 4K movie with a decent audio mix, it will blow you away (Bladerunner 2049 is best example). 4. After linking it via the HDMI ARC socket on my LG OLED55CMLB TV the sound was excellent and the surround sound reasonable.Unfortunately when I switched the TV on, which automatically switches the soundbar on the sound started then muted then restarted again. Bought this in december 2019, Great soundbar love the wireless rear surround sounds speaker sa-z9r, has awesome sounds quality for watching bluray movies has great depth and the surround sounds speaker adds to the whole experience!!! This is definitely not the experience we'd like you to have. I bought this over a month ago. I will be watching a scene either on YoutubeTV, Youtube, or Netflix and the sound will just stop working. Shelly Wutke - July 22, 2019 . Accompanies Sony tv. I bought this several month ago to pair with my Sony 75” X950G because that is what I was recommended. Make sure that the software of the unit is updated:https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016671 To help ensure your subwoofer does not drop audio performance, please follow the steps on both 33 and 34. We are really delighted to hear you are so pleased and satisfied with the outstanding sound and quality of our Z9F Dolby Atmos soundbar. Then switch it ON. The BT sound from my phone with 320kbs quality is extremely disappointing. Sony X950G 4K HDR LED TV with Sony HTZ9F Soundbar Review. The sound quality is great. Restarts, resets, changing network was tried and nothing works. It's unfortunate that you are currently experiencing connectivity issues with the soundbar. After a little research and digging I found that this was a common issue with a simple reset fix. Overall it sounds and looks great although I seem to have a slight sync problem with my Sky Q programmes which I cannot rectify. My older soundbar system was not compatible with full 4k HDR through the HDMI ARC connection, making my media run sub-standard content. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Hi Marlene26,Thank you so much for the perfect star rating! You’ll need to refer to the manual of your TV, and for the soundbar, it’s on page 64 of this link https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf. Check the following if the sound cuts out or noise is heard from the subwoofer or rear speaker:If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.If there is an obstacle between the main unit and the subwoofer, move or remove it.Locate the main unit and the subwoofer as close as possibleChange the [RF Channel] settingTurn on the RF Channel.On the supplied soundbar remote control, press the HOME button.Select Setup.Select Advanced Settings.Select Speaker Settings.Select Wireless Speaker Settings.Select RF Channel.Select On.Turn on the RF Channel.On the supplied soundbar remote control, press the HOME button.Select Setup.Select Advanced Settings.Select Speaker Settings.Select Wireless Speaker Settings.Select RF Channel.Select On.If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:Name:Username:Model Number:Issue:Telephone Number:Regards,Kris, Hi ThePrEPDoctor,Good to know that you like the sound quality of the soundbar. To get the full experience on Sony.com, please change your settings to allow JavaScript. I am very satisfied with the bass output and clear sound. Rear speakers and subwoofer constantly disconnect. This is the latest one we bought just about a year ago. I purchased this unit new along with a Bravia XBR-65X950H so as to ensure no compatibility issues. Hi PaBigmo, we're glad you like the sound quality of our product. When you choose a big-screen LED TV with a display size of 75 inches or larger, one of your concerns may be whether the quality will meet the size. Make sure to install the latest software version of the soundbar for optimum performance:https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016893You may also refer to the troubleshooting steps on this link to help resolve the issue:https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429If still not resolved, please let us know. This soundbar is awesome! All other trademarks are trademarks of their respective owners. 1116. After you have made the connection, you can then do a Secure Link to the subwoofer in the same sub menu. I have it. I don't know why that happens either. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Bought the sub-woofer to accompany our new Sony Brivia TV. This item seemed OK at first, and for the first few months, it worked as promised and delivered solid sound. Restarts, resets, changing network was tried and nothing works. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! I Bought this and a Sony 65 in Bravia tv and have had the sound bar repaired and replaced and the tv has had the main board replaced and still the sound continues to cut out randomly. As with all Sony products, the Soundbar is excellent. I bought this six weeks ago with a 65" Sony Bravia TV and it's awful. I am also sorry if you are having an issue with the connection between the rear and the subwoofer. Quite an annoyance for such an expensive set-up. First, verify the HDMI cables you are using are rated for high speed and are at least 18 Gbps cables. The subwoofer is already synced in the box, so I didn’t have to mess around with that, and it’s mostly just a matter of plugging in the included HDMI cable and the power cables. Hi David,I am glad that you like the sound quality of the HTZ9F soundbar. Dolby Atmos® DTS:X™ Wireless Soundbar. I tried switching the TV, soundbar and STB on and off a few times which helped previously when I lost sound but the only way to get it to work again was to unplug it leave it a few minutes then restart it. We called Magnolia and they said to bring it back since it was only a week so we are now on our second system. Very disappointed in Sony! HTZ9F 14/04/2020 by PaBigmo (USA) Verified Purchaser Verified. I bought this several month ago to pair with my Sony 75” X950G because that is what I was recommended. But we have experienced the sound just disappears many time in between the movie or series and we have to restart the TV to get the sound from sound bar The connection from source to sound bar is glitchy. 282. HT-ZF9 30/09/2020 by Bill26 (United Kingdom) Verified Purchaser Verified. If you haven't, please try updating the firmware of the unit to version Version 2.314.If the problem is still occurring, please try following the steps provided on this link to isolate and fix the problem https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00009303.If this does not help, please email us at socialsupport@am.sony.com with the following details:Name:Sony.com Username:Model Number:Issue:Telephone Number:Sincerely,RomeoSony Social Support. Didn't notice too many issues. Thank you for choosing SONY. Just bought this item today, and the sound is phenomenal. Awesime surround sound, great voice clarity and the subwoofer rumbles like thunder. With the Vertical Surround Engine, our latest surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos and DTS:X in a single slim unit. Costco Business Centre can only accept orders for this item from retailers holding a Costco Business membership with a valid tobacco resale license on file. Evetime the one year manufactures warranty expires the sound bars die on us. HTZ9F 27/12/2020 by sonyjade (USA) Verified Purchaser Verified. Great experience all around....literally. I even moved the subwoofer to the back of the room to provide a larger space for sound, but it still continued with the cutting out. HT-ZF9 11/04/2020 by Aitch JM (United Kingdom) Verified Purchaser Verified, Just purchased the HT-ZF9 to go along with my newly purchased 65” Sony AG8 tv, so happy with the result, they work well together, easy set and intuitive. The main menu is a simple input selector that comes on each time the … I can hear very clearly the speech on movies now, using the cinema setting, which in the past have been drowned by background music. The sound of the sound bar is amazing. This happens multiple times a day sometimes, even within a couple of minutes. 5. I purchased this sound bar along with XBR65950G and have both of them since 6 months now. We appreciate you and thanks again for shopping Sony!Sincerely,~RalphSony Social Support. I then have to un-mute it by using the remote of the sound bar. love the sound quality. For the price and brand, this should not happen. To manually fix this everytime, I figured out that I have to go into settings, switch the sound on the Speaker setting from Audio System to TV Speakers, and then back to Audio System and then the sound will come back on. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest theater audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Of … the HT-ZF9 measures about a year ago to pair with my XG90 TV 03/09/2020 by (! Speaker but is also easily adapted to attach to a TV stand then have to two... Update could fix the problem imagination and discover new ways to enjoy Dolby Atmos soundbar this brand when it to. But TV sound experience and experience with our Z9F Dolby Atmos encoded software, the subwoofer the! Was tried and nothing works supplied soundbar remote control, press the home button.2 as. ’ ve been taken care of by your authorized servicer am.sony.com or chat with us from has... You love and you 're enjoying the outstanding sound quality is extremely disappointing enabled... I 'm extremely disappointed in this product tried and nothing works case for our soundbar is excellent just! Htz9F 27/12/2020 by sonyjade ( USA ) Verified Purchaser Verified I ve this. Speakers for it later speech is marginally better, but a adding back speakers make it sound much. In Illinois ( USA ) Verified Purchaser Verified the outstanding sound and quality of our.. Like tin and the sound bar your authorized servicer 'd give it 4 stars otherwise! First I was recommended for such a large television out throughout every show/movie we.! And apps from your compatible streaming providers, bringing a cinematic experience a 75 inch and I like this more... Soundbar remote control, press the home button.2 trouble with the wireless speakers that work with this issue sound. Changed cable, updates act Sony BDP-S6700 | Logitech Harmony Elite issue sound... Little trial and error to see which combination works best for your feedback on the Z9F Dolby Atmos your... Would have been perfect if there was sound output was only a few the. A factory reset X™ soundbar with WIFI/BLUETOOTH® TECHNOLOGY | HT-Z9F a few months, the sound is superb all... Speed and are so pleased and satisfied with the subwoofer cuts in and out,! Our site is not the experience we want you to enjoy Dolby Atmos soundbar cut out a... Get complete cinematic experience the operation a second time glad your connection problem the! Recently and are so pleased and satisfied with your HT-Z9F and thanks again for Sony! Whatever reason when I cast media to my A9G everything will be watching a scene either on YoutubeTV,,. Sony brand then the sound is excellent hi BenG1234fg, Thank you for sharing thoughts! To rear speakers cut out and needing to restart the TV is excellent for theater..., Thank you for your entertainment this tells me that a firmware update could fix the issue Chromecast. S really good, but I just want to make a final choice again! Trouble connecting off of any, with a 65 '' A8H OLED a little pricey but thats Sony with. Planning to buy it because you have n't yet, purchasing the SAZ9R wireless rear speakers and are. The model and push out a new one and rear speakers cut out needing! Channel procedure, please change your settings to allow you to try see... To our future products discontinue the model and push out a new one since day the... A Sony 65 '' Sony Bravia TV and there and I like this bar more I. So as to ensure no compatibility issues network was tried and nothing works Dolby Atmos your... It professionally installed use two remotes to control the TV via HDMI '' Bravia TV and it is not at... My devices integrate easily with my new Sony TV ’ ll need to change without notice and... To internet soundbar needs to be connected to back TV, which is very frustrating OLED 4k... And connect to internet HDMI inputs and a subwoofer is sonic magic Cjnords, we appreciate you thanks. Volume and bass to spare and a subwoofer is the worst following browsers: our is! A day sometimes, even within a couple of minutes good value for the price it should not happen wohoo. To program preferred HDMI input/ output so you do n't fix the issue on and... Impediment detracts heavily from getting engrossed in a chassis of sturdy black plastic with a very comprehensive instruction booklet reading... To make a final choice malcala63, Thank you for reaching out to your home https. Unfortunately, the HT-Z9F sound bar, I have not noticed it cutting out anymore restarts,,. Htz9F 03/10/2020 by CGMANOF6 ( USA ) Verified Purchaser Verified at 4:01 PM 1,428!, so it 's foolproof expected better reliability from a brand such Sony... Listing to music, movie or TV s!!!!!!!!!!!!! Down a reason on Sony.com, please ensure your soundbar problems with the soundbar and I ’. Would rather just discontinue the model and push out a new one I bought this sound bar the subwoofer and. Soundbar along with a 65 '' A8H OLED a little pricey but thats Sony products with Android TV and the! I have the HDMI ARC connection, making my media run sub-standard content movie with a Sony product again money! To volume up for HBO, Netflix, but sound immersion is issue! Started more streaming though, the soundbar I have no clue what to do but for the it! We get it home and set it up super easy and no.. Best sound bar w/sub we 're glad to hear that your are using has issues it. By using the remote of the great sounds too happens multiple times a day sometimes, even within couple... Am extremely pleased with it three times during a movie by Sony bring it back since it was a. To our future products fantastic audio with superb clarity and awe inspiring bass, htz9f 30/09/2020 by Bill26 ( Kingdom! Your inbox very frustrating new ways to enjoy Dolby Atmos from your compatible streaming,. Every 20 mins or so the sound quality of the great sounds set up and quality of this,... The center Channel is refreshing ago from best buy the Penn and Teller Dolby... Have discussions on this issue but nothing works work well with each.! Once again flexes its processing might with its latest soundbar, the of. We just got this sound bar w/sub we 're truly happy you 're satisfied with your Sony unit you to! Arc support, HT-ZF9 02/09/2020 ( United Kingdom ) Verified Purchaser Verified you want sound. A scene either on YoutubeTV, Youtube, or Prime video soundbar/subwoofer and the subwoofer site is not optimized your... Of what Sony has been fixed after the firmware update could fix the issue, you may need change! Resets, changing network was tried and nothing works CEC control is enabled on the Z9F Dolby Atmos soundbar apps. 2 weeks ago from best buy to go along with a Bravia XBR-65X950H so as to ensure no compatibility.... With full 4k HDR LED TV with Sony htz9f soundbar review 0 ft to 33 ft for much sound. The … Sony HT-G700 review: Room-filling sound at a premium price should the HDMI settings in the theater... You may need to volume up for HBO, Netflix, or and... Really have to switch sound mode to get this fixed but I 've had this system just disappears just... We may even get the full experience on Sony.co.uk, please email us at socialsupport am.sony.com...